Tackling the more technical side of customer service can be tricky, and communication means everything. When you, as the customer, need help managing your product or service, your IT vendors…
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Though many find it fulfilling, working as an IT professional in the physician practice side of healthcare is quite a challenge. There are numerous responsibilities and a shortage of the…
As patients enter the busy emergency department of their local hospital, it’s likely that some of them might provide fictitious demographic or insurance information about themselves. This deception—as well as…
